showing the same entery twice? Jun 04, 2009 06:08 am
This post is about: Quicken Online
Hi Mickey,
My account is doing the same thing. It doesn't seem to reflect in the "real balance", but does affect my "goals" and "trends" page. I am looking for the answer to the same question. Let me know what you find out!
You can correct these "onesy twosy" by deleting the individual transactions:
-Click on the transaction you don't want, anywhere
-Find the Delete button, complete with garbage can, at the top of the section you're in
-click the "yes, I want to delete this" type confirmation that comes up
You'll note that this doesn't change your balance, since Quicken uses the balance from your institution, not a sum of the transactions, but will correct anything on Trends and Goals.
Now, that said: I"M GETTING LOTS AND LOTS OF DUPLICATES, AND IT'S REALLY ANNOYING!
showing the same entery twice? Jun 29, 2009 05:50 am
This post is about: Quicken Online
I'm also seeing duplicate entries in my cleared transactions. I'm going through them right now and manually deleting them, but I'd like to know why it happened in the first place, and if I'm going to have to be watchful of this from now on.
If it wasn't for Mint.com not allowing upcoming transactions entries yet, I'd be there too. I've tried Quicken Online when it frist came out, went back to my Microsoft Money program because of Quicken issues, then tried QO again because it's web based which is a HUGE plus, but there were issues again. Then MS Money discontinued so I am here again (one more time) and there are three issues: 1) Doesn't auto refresh 2) Includes pending transactions from bank in your RealBalance, but doesn't actually download them, because their technically not cleared (so you have an upcoming and a pending amount deducted from your RealBalance). 3) Duplicate transactions.
If they got those fixed, it would work for me. (Think I'll see whee Mint.com is with their current service...).
showing the same entery twice? Jul 26, 2009 05:09 pm
This post is about: Quicken Online
I am facing the same problem with my items showing up twice. It is further troubling that Quicken has yet to address this issue. Off to Mint.com I go!!
Happening here too. Didn't notice it at first. You would think Support would monitor this forum and work to improve the product. Maybe they will want to switch us to a 'pay' version which will fix the issue. Thanks but, no thanks.
showing the same entery twice? Nov 06, 2009 03:27 pm
This post is about: Quicken Online
Im also having duplicate entries. One has the green lightning symbol in the # column. It seems as if Qicken is downloading each transaction with the corresponding pending transaction. I wish I knew how to stop this bc this is to annoying to use with this defect.