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How to enter reimbursements from providers?
Jan 31, 2006 04:08 am

[phyllish]
phyllish

Total posts: 3
Quicken Medical Expense Manager V1 2006
Windows XP
I'm using version 2 now (thanks for the great new features!).

I have a situation where a provider billed my primary insurance, and when the charges were applied to my deductible, they required payment from me. After that, I billed my secondary insurance and they paid the provider. The provider has now reimbursed me, but I'm not quite sure how to enter their payment.

I tried entering it as a negative payment from me, but even though the expense list sees that as making the balance 0, when I look at the tax report, it shows me paying the full amount and does not show the reimbursement from the provider.

If I show it as an insurance payment (no insurance) to me, then it still shows that the provider owes me money.

Any thoughts?

Phyllis
Replies:
 

[Antonio, Quicken]
Intuit Employee

Total posts: 78
Quicken Premier 2006
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Re: How to enter reimbursements from providers?
Feb 01, 2006 01:53 am 
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It sounds like the provider owed you money and paid you, is that correct?

If so, try this:

Most everything you have is probably correct, it is just the reimbursement of funds from the provider.

Highlight the expense

Click Details

Add a Service - Name it Reimbursement

Enter the amount as a negative amount (You can enter a negative amount in Service charges)

__________________________________________________________

Create a billing note for the date the payment was received from the provider

Remember that, to help others trying to answer your question, you should visit the "User Preferences" link at the top middle of any forum page, and visit the "My Profile" link, and fll out the form.

This is a User-to-User community forum. If you came for help, please have a look around and see if maybe you have the answer that might be able to help someone else while you wait for your answer. :)

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Message was edited by

Quicken Antonio

at {1}

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[jakubson]
California
Total posts: 177
Voted helpful: 18
Number of years using Quicken: 10+ years
Quicken Premier Home & Business 2009
Windows XP
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Re: How to enter reimbursements from providers?
Feb 02, 2006 02:04 am 
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It sounds like the provider owed you money and paid


you, is that correct?






If so, try this:






Most everything you have is probably correct, it is


just the reimbursement of funds from the provider.






Highlight the expense


Click Details


Add a Service - Name it Reimbursement


Enter the amount as a negative amount (You can enter


a negative amount in Service charges)


______________________________________________________


____


Create a billing note for the date the payment was


received from the provider


Remember that, to help others trying to answer your


question, you should visit the "User Preferences"


link at the top middle of any forum page, and visit


the "My Profile" link, and fll out the form.






This is a User-to-User community forum. If you came


for help, please have a look around and see if maybe


you have the answer that might be able to help


someone else while you wait for your answer. :)






Intuit Employee's using the forum can be identified


by the name "Quicken " followed by a red Q. Unless a


poster has the above requirements they are not an


Intuit employee.






Message was edited by


Quicken Antonio


at {1}


To clarify, I ran a small test. You create the service "Reimbursements", then you enter the reimbursement as an insurance payment. So that you don't screw up your deductible tracking, choose the insurer as "No Insurance". Or define an insurer as "Provider Refund" to make it more clear.

This is a kludge, but it works. Hopefully, a new release will fix it. There is also an issue with negative payments not converting when moving from V1 to V2. It seems that there are multiple issues with negative payments.

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[jakubson]
California
Total posts: 177
Voted helpful: 18
Number of years using Quicken: 10+ years
Quicken Premier Home & Business 2009
Windows XP
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Workaround has a bug
Feb 02, 2006 02:10 am 
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To clarify, I ran a small test. You create the


service "Reimbursements", then you enter the


reimbursement as an insurance payment. So that you


don't screw up your deductible tracking, choose the


insurer as "No Insurance". Or define an insurer as


"Provider Refund" to make it more clear.






This is a kludge, but it works. Hopefully, a new


release will fix it. There is also an issue with


negative payments not converting when moving from V1


to V2. It seems that there are multiple issues with


negative payments.


Unfortunately, when I tested it further, there is still a problem. Although my solution fixes the TAX REPORT, the expense log still shows a provider refund due. Antonio, could you explain how your solution fixes BOTH the tax report and keeps the expense log accurate, because I have been unable to get it to work.

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[BeeJuL83]

Total posts: 59
Voted helpful: 2
Number of years using Quicken: 6 to 10 years
Quicken Deluxe 2008
Windows Vista
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Re: How to enter reimbursements from providers?
Feb 05, 2006 07:26 am 
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Highlight the expense


Click Details


Add a Service - Name it Reimbursement


Enter the amount as a negative amount (You can enter


a negative amount in Service charges)


I can't get QMEM to accept a negative amount under service charges. Is there a trick to make this work?

I can enter a negative number in payments.

Please help.

Thanks!
Bonnie

Bonnie
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[Bruce, Quicken]
Intuit Employee

Total posts: 73
Quicken Medical Expense Manager V2
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Re: How to enter reimbursements from providers?
Feb 15, 2006 06:54 am 
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Phyllish, we have a fix now: <url>http://www.quickenforums.com/thread.jspa?messageID=600036620?</url>. (Please make sure your computer has been rebooted at least once between the time you installed V2 and "Checking for Software Updates" for the new patch.)

BeeJul, sorry, service charges still don't accept a negative number. Can you help me understand why you'd like to do this, please?

Thanks,

Bruce

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[BeeJuL83]

Total posts: 59
Voted helpful: 2
Number of years using Quicken: 6 to 10 years
Quicken Deluxe 2008
Windows Vista
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Re: How to enter reimbursements from providers?
Feb 17, 2006 04:52 am 
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Quicken Bruce, I was trying figure out a way to enter a (fake) claim in some manner so as to correct my FSA expenses (to match the amount FSA actually reimbursed me).

Earlier in this thread Quicken Antonio stated "Add a Service - Name it Reimbursement; Enter the amount as a negative amount (You can enter a negative amount in Service charges)"

So, I was trying to do this so I could create a claim that would be a negative amount (set to "FSA-Reimbursed") and thus reduce my total FSA reimbursed amount. However, I cannot enter a negative amount in the service charges.

I don't really know that I want to do this. I was thinking that this would correct the FSA expenses report. BUT, I'm sure it would NOT correct the Tax Deductions report. (Please see my post dated 2/10/06 in "Status Options/FSA Tracking/ FSA and Taxes" to see further comments.)

Thanks.
Bonnie

Bonnie
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[Antonio, Quicken]
Intuit Employee

Total posts: 78
Quicken Premier 2006
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Re: How to enter reimbursements from providers?
Feb 17, 2006 05:20 am 
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To clarify:

You can enter a negative amount for a service, but ONLY in the Medical Expense Log. You cannot enter a negative amount in the Details window of that expense.
________________________________________

Remember that, to help others trying to answer your question, you should visit the "User Preferences" link at the top middle of any forum page, and visit the "My Profile" link, and fll out the form.

This is a User-to-User community forum. If you came for help, please have a look around and see if maybe you have the answer that might be able to help someone else while you wait for your answer. :)

Intuit Employee's using the forum can be identified by the name "Quicken " followed by a red Q. Unless a poster has the above requirements they are not an Intuit employee.

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[BeeJuL83]

Total posts: 59
Voted helpful: 2
Number of years using Quicken: 6 to 10 years
Quicken Deluxe 2008
Windows Vista
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Re: How to enter reimbursements from providers?
Feb 17, 2006 05:59 am 
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Ok... yes I've tried the negative amount for a service in the Medical Expense log. This works. So, as a user interface concern, the detail expense window ought to allow it as well.

(I usually just enter my claims in the details window because I always have to go to the details anyway. That's where I was trying to enter the negative!)

Thanks for the clarification.
Bonnie

Bonnie
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[BeeJuL83]

Total posts: 59
Voted helpful: 2
Number of years using Quicken: 6 to 10 years
Quicken Deluxe 2008
Windows Vista
This is a new post #9
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Re: How to enter reimbursements from providers?
Feb 01, 2006 12:11 pm 
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I have a situation where a provider billed my primary


insurance, and when the charges were applied to my


deductible, they required payment from me. After


that, I billed my secondary insurance and they paid


the provider. The provider has now reimbursed me,


but I'm not quite sure how to enter their payment.






I tried entering it as a negative payment from me,


but even though the expense list sees that as making


the balance 0, when I look at the tax report, it


shows me paying the full amount and does not show the


reimbursement from the provider.






If I show it as an insurance payment (no insurance)


to me, then it still shows that the provider owes me


money.






Any thoughts?






Phyllis


I also have some situations like this one. I see that if I enter multiple (positive) payments, all of them are listed on the tax report. But, if I have a payment that is negative (a refund), it is not listed on the tax report. I believe this is an error in the tax report. It should list all payment entries, even if they are negative.

Did you send this in to customer support?

For myself, for now, I am going enter provider refunds as a negative payment and trust the tax report will get fixed. This makes the most sense (to me anyway).

Hope this helps.

Bonnie

Bonnie
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[thyoung47]

Total posts: 14
Quicken Premier 2006
Windows XP
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Re: How to enter reimbursements from providers?
Mar 21, 2006 01:50 am 
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I too, have the problem of dealing with provider reimbursements. I will see my provider and pay my co-pay. My provider will submit the billing which will be paid by my primary insurance. My supplemental insurance will then pay the provider the amount of my co-pay, which the provider reimburses to me by check.

What I have been doing is entering the reimbursement as a negative amount under the My Payments & Copays menu. I use the provider?s check number as a reference.

Will I run into a problem downstream doing it in this manner?

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[BeeJuL83]

Total posts: 59
Voted helpful: 2
Number of years using Quicken: 6 to 10 years
Quicken Deluxe 2008
Windows Vista
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Re: How to enter reimbursements from providers?
Apr 07, 2006 02:41 am 
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The issue with the negative payment entry was that it did not show up on the tax report... this was fixed in the first update made to v2. I believe you are ok with entering the provider reimbursement as a negative payment by you. This adjusts all the detail expense related totals and now also shows up on the tax report.
.

.Bonnie

Bonnie
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[cwlady]

Total posts: 2
Quicken Deluxe 2005
Windows XP
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Re: How to enter reimbursements from providers?
Apr 07, 2006 07:54 am 
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Thanks, I was trying to figure out how to show the refund from a provider. It would be nice if we could create another catagory under 'Payment method' to read refund.

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[Wayward]

Total posts: 124
Number of years using Quicken: 10+ years
Quicken Deluxe 2008
Windows XP
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Re: How to enter reimbursements from providers?
Apr 10, 2006 01:31 am 
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If I understand the problem correctly, I use a very simple method to accomplish a reimbursement or refund type payment. It's probably not an effective accounting paper trail but it doesn't use negative numbers and it works for me.

Prescriptions could be one example ... let's say one for $50. I pay 100% up front at the pharmacy and submit to the insurer for reimbursement, which is %50 after deductible.

At the time of purchase, here's what I do ...

Enter the prescription as a QMEM line item

Indicate $50 as Amount Billed

Indicate $50 as My Responsibility

Indicate $50 as My Payments

Balance shows $0

Use the notes section to indicate insurance submission

Flag the line item as Pending:Insurance

When the EOB and reimbursement are received, I ...

Go to the line item

Adjust My Responsibility to $25 (assuming deductible met)

Enter an insurance payment of $25

Balance is automatically adjusted to $0

Use the notes section to indicate insurance paid

Flag the line item as Paid

There is a minor manual manipulation of numbers but no negative numbers, the report bottom line report numbers are correct, and I track money paid from my pocket until it's reimbursed. The notes section can be used as necessary to explain transaction details.

Just my simplistic view ... assuming I understand the reimbursement or refund problem. ;-)

Wayward

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[BeeJuL83]

Total posts: 59
Voted helpful: 2
Number of years using Quicken: 6 to 10 years
Quicken Deluxe 2008
Windows Vista
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Re: How to enter reimbursements from providers?
Apr 10, 2006 01:31 am 
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Wayward,

Yes, what you describe will work. But in your case (reimbursement from your insurance) should be posted as an insurance payment to you (instead of payment to the provider). The program handles the adjustment of what you owe and paid if you post it that way. You won't have to do the manual adjustments as you describe.

However, this other situation is for a refund from a provider to whom you have paid too much. I like to maintain the detail as to what I have paid (to match credit card statement or checkbook). And, QMEM v2 fixed the tax report so that any negative payments also show on the report. So if I paid my provider $50 (total bill $100) and the insurance pays my provider $60, then the provider owes me $10. QMEM will show that provider owes me $10. When the provider pays me, I enter a negative "my payment" of $10 and it all works right.
.

.Bonnie

Bonnie
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